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	<title>Comments on: Letter to the stakeholders of Better World Books</title>
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	<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/</link>
	<description>Book reviews, author interviews, industry news and more from the online bookstore with a soul.</description>
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		<title>By: John</title>
		<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/comment-page-1/#comment-2559</link>
		<dc:creator>John</dc:creator>
		<pubDate>Tue, 11 Aug 2009 02:53:33 +0000</pubDate>
		<guid isPermaLink="false">http://blog.betterworld.com/?p=3384#comment-2559</guid>
		<description>Effective today, Better World Books restored employee salaries. We very much appreciate everyone&#039;s solidarity in weathering difficult times, and in continuing to work hard to improve the business. Thanks to the entire BWB team, and to our customers for your continued patronage.</description>
		<content:encoded><![CDATA[<p>Effective today, Better World Books restored employee salaries. We very much appreciate everyone&#8217;s solidarity in weathering difficult times, and in continuing to work hard to improve the business. Thanks to the entire BWB team, and to our customers for your continued patronage.</p>
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		<title>By: Christine</title>
		<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/comment-page-1/#comment-1455</link>
		<dc:creator>Christine</dc:creator>
		<pubDate>Fri, 30 Jan 2009 03:41:41 +0000</pubDate>
		<guid isPermaLink="false">http://blog.betterworld.com/?p=3384#comment-1455</guid>
		<description>I&#039;m really sorry to hear about this. I&#039;ve only recently found your site and love the range of second hand books you have. It&#039;s been a godsend for feeding my book addiction! Adding in the fact that you&#039;re doing great work in the community makes your site that extra bit special.

I have to admit that the weakening dollar effects the quantities I would normally be able to buy (as an overseas customer) which is a shame because I&#039;d love to be able to go nuts when shopping here.

Hang in there. Word of mouth is a great business asset and I&#039;ll spread the word about your site where I can.</description>
		<content:encoded><![CDATA[<p>I&#8217;m really sorry to hear about this. I&#8217;ve only recently found your site and love the range of second hand books you have. It&#8217;s been a godsend for feeding my book addiction! Adding in the fact that you&#8217;re doing great work in the community makes your site that extra bit special.</p>
<p>I have to admit that the weakening dollar effects the quantities I would normally be able to buy (as an overseas customer) which is a shame because I&#8217;d love to be able to go nuts when shopping here.</p>
<p>Hang in there. Word of mouth is a great business asset and I&#8217;ll spread the word about your site where I can.</p>
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		<title>By: Paco</title>
		<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/comment-page-1/#comment-1442</link>
		<dc:creator>Paco</dc:creator>
		<pubDate>Tue, 27 Jan 2009 03:49:39 +0000</pubDate>
		<guid isPermaLink="false">http://blog.betterworld.com/?p=3384#comment-1442</guid>
		<description>Thanks for the support Eileen.  It&#039;s much appreciated.</description>
		<content:encoded><![CDATA[<p>Thanks for the support Eileen.  It&#8217;s much appreciated.</p>
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		<title>By: Eileen</title>
		<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/comment-page-1/#comment-1440</link>
		<dc:creator>Eileen</dc:creator>
		<pubDate>Mon, 26 Jan 2009 22:14:21 +0000</pubDate>
		<guid isPermaLink="false">http://blog.betterworld.com/?p=3384#comment-1440</guid>
		<description>I wish we had more leaders like you running private and public companies. If we did we would have alot less corporate jets, golden parachutes and we could save front line jobs across the globe. 

It appears that your decision while difficult is balanced as you have multiple stakeholders that you are accountable to -(employees, customers, investors)

What I find so refreshing is that the actions taken include the salary cuts for the executives and in fact you have taken the biggest cut- whereas others would have just slashed more jobs to protect their perks. In addition, you did not peanut butter spread the salary cuts but tiered it so that those with the smaller salaries had a smaller impact. Every day we hear about x company having XXXX job cuts - but few companies are impacting the executive perks. Saving 30 - 40 jobs is material and you have lived your values while at the same time acting responsively.

Also it feels as if you have a plan that is not based on the moon and stars aligning - that would not be responsible - you have to have some measured caution otherwise you could be at this again in a few months if the recession does not pick up - I know this first hand and it is painful.

I am sure some of the employees impacted might not agree with me but I can tell you this kind of balanced action where the leaders share disproportionately in the pain is unusual and you (BW employees) frankly are blessed to have leaders with integrity who truly balance their decision with what is best for the company, employee and customer and put themselves second.</description>
		<content:encoded><![CDATA[<p>I wish we had more leaders like you running private and public companies. If we did we would have alot less corporate jets, golden parachutes and we could save front line jobs across the globe. </p>
<p>It appears that your decision while difficult is balanced as you have multiple stakeholders that you are accountable to -(employees, customers, investors)</p>
<p>What I find so refreshing is that the actions taken include the salary cuts for the executives and in fact you have taken the biggest cut- whereas others would have just slashed more jobs to protect their perks. In addition, you did not peanut butter spread the salary cuts but tiered it so that those with the smaller salaries had a smaller impact. Every day we hear about x company having XXXX job cuts &#8211; but few companies are impacting the executive perks. Saving 30 &#8211; 40 jobs is material and you have lived your values while at the same time acting responsively.</p>
<p>Also it feels as if you have a plan that is not based on the moon and stars aligning &#8211; that would not be responsible &#8211; you have to have some measured caution otherwise you could be at this again in a few months if the recession does not pick up &#8211; I know this first hand and it is painful.</p>
<p>I am sure some of the employees impacted might not agree with me but I can tell you this kind of balanced action where the leaders share disproportionately in the pain is unusual and you (BW employees) frankly are blessed to have leaders with integrity who truly balance their decision with what is best for the company, employee and customer and put themselves second.</p>
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		<title>By: Erin</title>
		<link>http://blog.betterworldbooks.com/2009/01/23/letter-to-the-stakeholders-of-better-world-books/comment-page-1/#comment-1435</link>
		<dc:creator>Erin</dc:creator>
		<pubDate>Fri, 23 Jan 2009 23:46:26 +0000</pubDate>
		<guid isPermaLink="false">http://blog.betterworld.com/?p=3384#comment-1435</guid>
		<description>I&#039;m sorry to learn the news, guys... I&#039;m going to stay hopeful that things will turn around. BWB is amazing and something great will happen.</description>
		<content:encoded><![CDATA[<p>I&#8217;m sorry to learn the news, guys&#8230; I&#8217;m going to stay hopeful that things will turn around. BWB is amazing and something great will happen.</p>
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